24-hour cancellation policy

You can cancel your booking for a full refund with minimum 24 hours notice before your departure time. Due to limited space on our public tours, no refund is possible within 24 hours of tour departure.

We may be able to reschedule your booking if unforeseen circumstances arise. This is based on tour availability.

Please call to cancel: 604-618-8626

What if it rains?

Our city is located in a Temperate Coastal Rainforest climate, so it does rain here regularly. As Vancouverites, we don’t let “liquid sunshine” keep us from riding and our tours depart rain or shine. You can still have an amazing tour if dressed for the weather, and we provide quality fabric ponchos for your use.

Please Note: June, July, August and September are typically the driest months of the year, but it is wise to bring along an extra layer just in case the forecast indicates a chance of rain (local forecast).